Shipping and Returns
Forms of payment
We accept all major forms of payment.
We hope you love your Tropical Salvage purchase. However, if you would like to return an item for store credit please email firstname.lastname@example.org and we will send you return instructions. Please do not mail any items before contacting us.
Items purchased from Tropical Salvage may be returned for store credit within 14 days of receipt provided they are in their original condition. Certain items may not be returned - these are clearly marked as non-returnable on their respective product pages.
All discounted items are final sale. They may not be returned for credit.
All shipping fees are non-refundable unless product is determined to be defective or damaged. We recommend mailing your return with tracking, and insuring the package. Tropical Salvage is not responsible if the returned package is lost or the item damaged in the mail.
Please be sure your delivery address is secure. Tropical Salvage is not responsible for packages after they are delivered to the requested address. We aim to process your order within 72 hours.
We work to keep the website's inventory up-to-date and accurate, but item availability is not guaranteed. If an item is sold out, we will contact you via email or telephone. Orders of sold out items will be refunded, or, for partial orders, the amount of the sold out item will be credited back to the original card, as per the customer's wishes. Orders are shipped via USPS. Any damage to a received shipment must be reported within 7 days of receipt.
Tropical Salvage will neither sell our share your information with outside companies or third parties. When you purchase from our online store, we request your name, billing and shipping addresses, phone number, email address, and credit card information. We ask that you provide this information so that we can process and ship your order.
We encourage you to sign up for our email list. Our infrequent email notifications provide you with news of new products or developments from Tropical Salvage. You have the freedom to add or remove your name from our email list at any time. Tropical Salvage only collects customer information for the sole purpose of order tracking and keeping of records and orders placed online. This information is limited to customer name, address, email, and telephone number.
Terms and Conditions
In using this site you agree to the terms and conditions outlined on this page. Please take a moment to review these policies, terms and conditions. In using TropicalSalvage.com you accept these terms and conditions. If you do not accept these terms and conditions please do not use TropicalSalvage.com. These terms and conditions may change at any time. Tropical Salvage reserves the right to update and maintain these terms and conditions without prior written notice. Your usage of TropicalSalvage.com is bound by the terms and conditions outlined, therefore we encourage you to review these terms and conditions each time you use this site.